Shipping & Returns

Our white glove delivery includes opening, assembling and inspecting your product. Calgary and immediate surrounding communities will receive a call the day of, or the day prior to delivery with a 3-hour window for your delivery. If you are not home when the delivery personnel arrive, they will continue to their next stop and you will be charged an additional delivery fee to reschedule the delivery.

Even though we strive to ensure a damage free delivery, occasionally accidents, or concealed damage may happen. Please note the problem with the delivery personnel. If you notice something after the delivery personnel leave, please report it to the store within 48 hours of delivery.